


GlobalProtect uses Internet Explorer 11 to pull up a login screen using JavaScript. This issue applies to Windows 10 users who have the GlobalProtect VPN client installed on their machine. When you hit Connect, you can sign in with your NetID and password, but the Duo prompt appears to be blank. FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*9.*.mum /c "cmd /c echo Uninstalling package & start /w pkgmgr /quiet /norestart"Īt this point, you can try re running the IE11 installer Issue: Duo Prompt is Blank ( Optional) If the uninstall process fails, open Command Prompt, and run the following command: Note: You will need administrator privileges to run this.Search for the Windows Internet Explorer 9 update.

If you run into issues with installiing IE11, please try the steps below.

When connected to GlobalProtect, some users who accessed secure servers when using the f5 vpn, are not able to access these servers anymore. Scroll down and right-click on GlobalProtect.Type Add or Remove Program and hit Enter.Click on the Windows Icon found to the bottom left of your screen.When clicking the Connect button, the GlobalProtect client gets hung in a loop that says "Still Connecting". Click Add and type in the Portal Address field.Click on the Settings Gear found on the top right of the GlobalProtect window.This issue applies to Windows 10 and Windows 7 users who have the GlobalProtect VPN client installed on their machine. When clicking the Connect button, it appears to be frozen. Still Connecting - Cannot Establish Connection.This article provides some troubleshooting tips for the GlobalProtect client installed on a Windows 10 machine.
